Every conversation your company has. In one place you control.
HeyOn brings your customers' WhatsApp conversations and your team's own conversations into one workspace. Every message reaches the right person, history stays when people leave, and your data lives on your terms.
Built on the official WhatsApp Business Platform.
Your business already runs on WhatsApp. Your company just can't see it.
- Customers write to personal phones.
- History walks out the door when people leave.
- Work and private life share one chat.
- Managers find out last.
HeyOn turns scattered chats into a shared, accountable way of working.
How a conversation moves through HeyOn
A message arrives.
Your customer writes to your company number. HeyOn knows which line it came to and which team owns it.
Available in pilotIt finds the right person.
Team queues and assignment rules send it to someone who is available, not someone who is on a break.
Available in pilotYour team answers.
Replies, approved templates, photos and documents, from the web or the phone in their pocket.
Available in pilotNothing gets dropped.
Hand a conversation to a colleague in one tap. Managers see who is waiting, for how long, and move work before customers notice.
Available in pilotThe record stays with the company.
Every message and file is kept, years later, even after people move on. Search across all of it is next.
Search: Coming
Three worlds. One app.
Customer. Where you talk to customers, in yellow.
Internal. Where your team talks to itself, in black. Linked to the customer it is about.
ComingManagement. Where you see the whole team, in white.
Available in pilotYou always know which world you are in.
See your team, live.
Who is online, who is overloaded, who has been waiting the longest. Reassign with one move.
On the web, on every phone.
Web app and native iOS and Android apps, with notifications that respect privacy. Desktop apps for Windows and macOS are coming.
Your conversations. Your servers. Your rules.
- Hosted in Türkiye on our own servers, not a shared public cloud.
- A separate database for every organisation.
- Invitation-only membership and mandatory two-factor sign-in.
- Every sensitive action is written to an audit log.
- Our staff see your content only with your time-limited approval, or through logged emergency access you are told about.
- Encrypted connections, encrypted secrets, tested backups.
Built for teams that handle sensitive conversations, from health tourism to industrial sales.
Your number. Your Meta account. Connected in minutes.
Connect your own WhatsApp Business account through Meta's official sign-up flow. You keep ownership of your number and your account.
Works with what you already use.
- OdooAvailable in pilot
- Microsoft 365 and shared calendarComing
- More connectorsComing
Works perfectly without them, too.
AI that helps, and steps back when a person steps in.
Reply suggestions, live translation and conversation summaries, with every AI message clearly marked. Your team stays in charge.
Made for teams that live in conversations.
Health tourism: dozens of coordinators, hundreds of patients a day, many languages.
Industrial sales and projects: quotes, drawings and site photos in one thread with the customer.
Service and field teams: requests in, the right technician out.
Build the way your company will talk next.
We are onboarding a small number of pilot organisations.
Request a pilot